FAQs – KeaBabies

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FREQUENTLY ASKED QUESTIONS

ABOUT PRODUCT

Check out our product tutorial page: https://keababies.com/pages/tutorials.

How to: KeaBabies Wrap Carrier: https://keababies.com/pages/keababies-wrap-instructions

How to: KeaBabies Ring Sling: https://keababies.com/pages/keababies-ring-sling-tutorial

General Wash and Care Instructions

Do not use fabric softeners, bleach or detergents with brighteners when washing your KeaBabies products.

KeaBabies Wrap

Machine wash in cold and tumble dry low (not exceeding 135F). Do not bleach. Do not iron. Do not dry clean.

Bandana Bibs

Machine wash in cold and tumble dry low (not exceeding 135F). Do not bleach. Do not iron. Do not dry clean.

Multi-Use Cover

Machine wash in cold and tumble dry low (not exceeding 135F). Do not bleach. Do not dry clean. You may iron in low heat.

Bamboo Washcloths & Towels

Machine wash in cold and tumble dry low (not exceeding 135F). Do not bleach. Do not iron. Do not dry clean. Do not use fabric softeners..

Bamboo Swaddle Blanket

Machine wash in cold and tumble dry low (not exceeding 135F). Do not bleach. Do not iron. Do not dry clean. Do not use fabric softeners.

Toddler Pillow

Machine wash in cold and tumble dry low (not exceeding 135F). Do not bleach. Do not iron. Do not dry clean. Do not use fabric softeners.

Diaper Bag Backpack and Changing Mat

We recommend spot cleaning. Hand wash only when necessary with mild detergent. Air dry.

Go to: https://keababies.com/pages/registration

GENERAL QUESTIONS

Check out our Shipping & Returns: https://keababies.com/pages/shipping-returns

All KeaWorld products are covered by KeaCare 365 Warranty, a 365 days warranty from date of purchase against manufacturing flaws.

Visit the following respective sites to register your warranty:
KeaBabies
DrKea

For any issues or questions, simply drop us an email ask@keababies.com and we will be glad to assist you.

Go to: https://keababies.com/pages/registration

ABOUT KEABABIES

At KeaBabies, we understand that every parenthood journey is packed with its own set of challenges. That is why we are here to support parents through their amazing parenthood journey. Made for modern moms and dads, all our products are designed with amazing quality and functionality to make parenting life easier.

Our mission to inspire modern parents to build strong parent-child bonds and create wonderful moments together through our brand and quality products. We believe that through that, parents can create a loving & inspiring environment to nurture their children to their fullest potential.

Check out OUR STORY.

We share our love and passion for parenthood in every KeaBabies’ creation, turning inspiration into reality through our thoughtfully designed products that are crafted with love and dedication.

We add a little magic to your parenthood adventures.

Check out OUR BRAND PROMISE.

Besides offering quality baby essentials, KeaBabies seeks to inspire and empower parents from all over the world.

Our mission to inspire modern parents to build strong parent-child bonds and create wonderful moments together through our brand and quality products. We believe that through that, parents can create a loving & inspiring environment to nurture their children to their fullest potential.

Our KeaBabies Love community was set up since the beginning of our brand with that purpose in mind. We want to touch lives and connect parents from all the world towards our mission and building a better tomorrow for our next generation.

Please join us on our mission by joining KeaBabies Love Facebook Community.

Go to: https://www.facebook.com/groups/keababieslove/

You do not have to be a KeaBabies customer to join our tribe. We welcome any parent from all over the world. Our tribe is filled with parents who share the same inspiration and we are supportive, welcoming and accepting of all parenting methods or family types.

QUESTIONS?

For all other questions, just drop us an email ask@keababies.com. All our emails are attended to within 24h and we will do our best to give you a timely resolution.

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