All KeaWorld products are covered by KeaCare 365 Warranty, a 365 days warranty from date of purchase.

How to register? 
KeaBabies: www.keababies.com/vip
DrKea: www.drkea.com/vip

How to claim?
Send an email to help@keababies.com with the following details.  
Order ID and photos of the product for exchange
Your satisfaction is our priority! We will do whatever it takes to ensure a pleasant shopping experience with us!
Feedback on your shopping experience?
Our emails are attended by our dedicated team of customer experience officer, simply drop us an email at help@keababies.com if you'd like to encourage us or if you've had a bad experience. We'd like to make things right for you. We look forward to hearing from you!